Privacy Policy

This web site is owned and operated by NZ Fasteners Ltd, hereafter referred to as “our”, “we” and “us” in this Internet Privacy Policy. By accessing and using this site, you agree to the Internet Privacy Policy of this web site (“the web site”), which is set out and explained on this page. This Internet Privacy Policy relates to the collection and use of personal information you supply to us through your use of the web site.

At our discretion, we reserve the right to modify, change or remove portions of our Internet Privacy Policy at any time. This Internet Privacy Policy is in addition to our other terms and conditions applicable to the web site.

This Internet Privacy Policy governs how your personal information, obtained via the web site, will be managed. We recognise and understand the importance of protecting the privacy of our visitors and the information collected about them on our web site. In particular, the information that is capable of identifying an individual or person (“personal information”). This Internet Privacy Policy will be reviewed periodically. We welcome your comments and feedback.

Email use

NZ Fasteners Ltd will correspond with the customer throughout the transaction process via e-mail. Our specials or newsletters will be available to our customers and members, and those who wish to unsubscribe will be removed immediately upon request.

Personal Information use

NZ Fasteners provides our members with the ability to modify their own personal information. As a member, you can store multiple delivery addresses against your account. NZ Fasteners Ltd may use this information to contact members directly. If you wish to be removed from our membership list, please advise via the contact form or by unsubscribing from email communication.

Personal information about visitors to our site will only be collected only when knowingly and voluntarily submitted by the customer. For example, we may collect information to provide you with further services, provide better service, or to answer or forward any requests or enquiries. The intention of this policy is to protect your personal information from being used in any way that is inconsistent with applicable privacy laws in New Zealand.

Use of Information

NZ Fasteners Ltd will not provide your information to any third party without your express consent, unless it is required to comply with legal or court proceedings, enforce our own terms and conditions, or protect the rights, security or safety of NZ Fasteners Ltd, its staff and/ or customers.

Personal information that visitors submit to our site is used only for the purpose for which it is submitted, or for secondary purposes that are related to the primary purpose, unless we advise of other uses in this Internet Privacy Policy or at the time of information collection. Copies of correspondence sent from the web site that may contain personal information are stored as archives for record-keeping and back-up purposes only.

Passwords

We recommend that your details are not shared with any other party as our members have sole responsibility for actions taken under their user name and password.

Credit Card Security

Your payments are processed through a secure payment service provider (PayPal).PayPal is focused on ensuring the security of all your personal information.

nzfasteners.co.nz and its employees have no access to your credit card information. Any information regarding PayPal’s security policy is available through the following link.

By using this service on our Website you are entering a contract with PayPal and agreeing to the terms and conditions of their system.

Collecting Information for Users

IP Addresses

Our web servers collect your IP address to assist with the diagnosis of problems or support issues with our services and website. Information is gathered in aggregate only and cannot be traced to an individual user.

Cookies and Applets

We use cookies to provide you with a better experience. These cookies and allow us to increase user security by storing session IDs as a way of monitoring single user access. This aggregate, non-personal information is collated and provided to us to assist in analysing the usage of the site.

Access to Information

We will take all reasonable steps to keep secure any and all information which we hold about you and make efforts to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any and all personal information held by us.

Problems or questions

If we become aware of any ongoing problems or concerns with our website, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us.

Other information

nzfasteners.co.nz may on occasions request member communication or feedback. We may use, collate or report internally on this information in order to provide better service to our members.

Our site

We reserve the right to modify our own site, including content, terms and conditions and policies.